Console
|
EN
KR
JP
Free Trial

Cloudbric VPN Terms of Service

Article 1 (Purpose)

These Terms of Service (“Terms”) govern the relationship between the user (“User”) and Penta Security, Inc. (referred to as the “Company”) regarding the use of the Cloudbric VPN service (hereinafter referred to as “Service”) provided by the Company. These Terms outline the rights, duties, and responsibilities of both parties, as well as other conditions and procedures related to the use of the Service.

Article 2 (Definitions of Terms)

“VPN (Virtual Private Network)” refers to a technology that creates a secure and encrypted connection over a less secure network, such as the internet.

“Service” refers to the Cloudbric VPN application provided by Penta Security, Inc. for installation on devices including mobile devices and PCs, enabling secure browsing and data transmission.

“Mobile Device” encompasses smartphones, tablets, and other portable devices capable of running the Cloudbric VPN application.

“User” denotes individuals who utilize the Cloudbric VPN service provided by Penta Security, Inc.

Any terms not defined herein shall be interpreted in accordance with relevant laws and regulations.

Article 3 (Effectiveness and Amendment of Terms)

These Terms become effective upon display on the Service’s interface, binding Users who agree and continue using the Service.

Any changes to these Terms will be communicated to Users through the Service’s homepage or via in-app notifications at least one month before the effective date of the changes.

Users who disagree with the amended terms may terminate the agreement by uninstalling the Service. Continued use after the effective date constitutes acceptance of the changes.

Article 4: Modification or Suspension of Service

  1. The Company may temporarily or permanently suspend or limit the provision of the Service under any of the following circumstances:

(1) If illegal activities occur through the Service or if the normal provision of the Service is hindered due to maintenance, upgrades, inspections, replacements, malfunctions, communication failures, hacking, or other issues with computer or telecommunication facilities.
(2) If there is an interruption to the normal use of the Service due to power outages, equipment failures, or excessive usage.
(3) If uncontrollable events such as natural disasters or national emergencies occur.
(4) In other unavoidable circumstances.

  1. In the event that the Company intends to temporarily suspend or restrict the use of the Service under the circumstances outlined in paragraph 1, subparagraph 1, the Company shall notify Users of the reasons and details thereof through the method specified in Article 5, paragraph 1, at least three business days prior to such action. However, in cases where it is urgently necessary to suspend or restrict use, notice may be given or communicated within 48 hours after the fact.
  1. If the Company intends to permanently suspend or restrict the provision of the Service under the circumstances outlined in paragraph 1, the Company shall notify Users of the reasons and details thereof through the method specified in Article 5, paragraph 1, at least 60 days prior to such action, and may proceed with the permanent suspension or restriction.
  1. The Company may modify, suspend, or change all or part of the Service provided free of charge as necessary for the Company’s policies and operations, and shall not provide separate compensation to Users unless otherwise specified by relevant laws.
  1. If Users do not agree to the changes in the Service, they may express their refusal to the Company and discontinue use.
  1. The Company shall not be held responsible for any issues arising from changes or discontinuation of the Service, unless such issues are attributable to the intentional misconduct or negligence of the Company.

Article 5 (Information Provision and Advertisement)

  1. Operational notices will be posted on the Service’s interface or homepage.
  2. Additional information and advertisements may be displayed on the Service’s interface or homepage.

Article 6 (Company Obligations)

  1. The Company is committed to providing a consistent and reliable VPN service.
  2. User information will be managed in accordance with relevant laws and regulations, as detailed in the Company’s Privacy Policy, accessible within the Service.

Article 7 (User Obligations)

  1. Users must adhere to these Terms, Company regulations, and applicable laws, refraining from actions that disrupt the Company’s operations or reputation.
  2. Users shall not infringe upon the intellectual property rights of the VPN service.
  3. Commercial use of the VPN service without Company approval is prohibited, with the Company absolved of liability for any resulting damages.

Article 8 (Prohibition of Transfer)

User rights under these Terms may not be transferred, donated, or used as collateral.

Article 9 (Company Indemnity)

  1. The Company is not liable for issues arising from User devices or network environments.
  2. The Company shall not be held responsible for any consequences or damages resulting from User actions, including but not limited to the following circumstances:

(1) Violation of the laws of a jurisdiction where the User is rightfully bound.
(2) Damages incurred during the process of using the Service, excluding the Service itself (including but not limited to the loss or theft of electronic devices required for accessing the Service).
(3) In cases where the intentions, negligence, coercion, or other reasons of the User or the transmitting or receiving party lead to the transmission or reception of cryptocurrencies without legal basis, such as erroneous transactions, under applicable law.

Article 10 (Payment Conditions)

  1. Paid services provided by the Company are generally non-refundable, and any refunds (or credits) provided are at the discretion of the Company. Paid accounts terminated due to violations of these Terms forfeit all payments and credits and are not eligible for refunds.
  2. If the Company decides to proceed with a refund for any reason, the refund will be issued in the currency used for the original payment process. If a conversion between different currencies supported by the Company is requested, the applicable exchange rate will be determined at the Company’s discretion.
  3. Subscriptions are billed monthly or annually based on the period chosen by the User. Following the initial subscription period, subscriptions will automatically renew for the same duration until canceled by the User. It is the User’s responsibility to maintain up-to-date card information associated with their account.
  4. Failure to fulfill payment obligations as a paid account user may result in the suspension or deletion of the User’s account 14 days after the payment due date.

Article 11 (Termination and Refunds)

Termination: Users may terminate their subscription at any time. Upon termination, no refunds will be issued for the unused portion of the current service period. The availability of subscription termination may vary depending on the policies of third-party platforms (e.g., app stores, service providers, retailers) through which the service was purchased.

Refunds: Refunds may be possible within 30 days of purchase. The refund policy may vary depending on the policies of the third-party platforms (e.g., app stores, service providers, retailers) through which the service was purchased. Please note that refunds for the service are limited to once per account.

Article 12 (Applicable Law)

Any matters not addressed in these Terms shall be governed by relevant laws and regulations.

Article 13 (Jurisdiction)

Disputes arising from these Terms shall be settled by the competent court nearest to the User’s residence or place of business.

Addendum

These Terms of Service are effective as of May 15, 2024.

Shopping Basket